Directions

After you have collected your luggage, or if you have none when you are passing through passport control, please call us on 0333 4042 247 and we will despatch your vehicle as soon as possible. Please check your vehicle before driving away as we cannot accept liability for any issues that are reported once your vehicle has been removed from our care.

ALL CUSTOMERS ARE REQUIRED TO CALL US ON 0333 4042 247. VEHICLES WILL NOT BE DESPATCHED WITHOUT YOUR CALL
PHOTOGRAPHS FROM YOUR ARRIVAL IN SHORT STAY CARPARK ARE REQUIRED TO SUPPORT ANY DAMAGE OR CLAIM

PARKAIR247 will pay for a maximum of 30 minutes of parking for your return and additional costs will need to be paid by the customer. When the vehicle has been signed back to you, staff will validate your exit ticket and you can make your way home! Customers are required to pay for any services in FULL before the vehicle is handed back. If you have any queries please contact us by email at support@parkair247.com and we will investigate for you.

Please see below the directions for each Terminal we serve:

Terminal 2 drop off
Sat-nav postcode: TW6 1EW

  • Exiting the tunnel, keep right, passing the Central Bus Station, joining the final approaches to Terminal 2 on Cosmopolitan Way.
  • Please keep to the right, as the road to Terminal 2 will move away from building before turning back as the road ramps up to Terminal 2 Departures & the Short Stay 2 car park on Constellation Way.
  • Once you are on the rising ramp, continue to keep right as the ramp will lead directly into the "Short stay car park" entry barriers.
  • Please make sure you are in lane 5 or 6, (towards the ticket machine), which will take you to Level 4 of the Short Stay car park. Take a ticket at the barrier and enter the car park.
  • Once you enter the car park on Level 4, keep to the RIGHT following the signs for 'Off Airport Parking Meet & Greet' and then please park your car in "Row B".
  • Here you will see our drivers who are based near the ticket pay machine. They will be in uniform and be expecting you
  • Please have your email booking confirmation ready, together with your return flight details

Terminal 2 Return Instructions

  • On your return, once you have collected your luggage and are about to clear
    Customs, please inform us by calling the number above. Proceed to make your way to the same place where you dropped your vehicle off (Short Stay Car Park, Level 4). For this, please take the exit from the Arrivals Hall area, beside Marks & Spencers, walk across to the lifts in front of you, then, take one of the far-left lifts to Level 4. You will arrive at the Short Stay Car Park, Level 4 where your vehicle will all be ready for you to collect in Row B, next to the lift/pay machine.

Terminal 3 drop off
sat-nav postcode: TW6 1QG

  • From the M25 exit at Junction 15, follow the signs for Terminals 1, 2 & 3 all the way round following onto the Western Perimeter Road.
  • Go through the main tunnel to the Central Terminal Area for Terminals 1, 2 & 3.
  • Exiting the tunnel, keep in the 1st lane and follow signs for Terminal 3 Short Stay Carpark (Carpark 3).
  • Take a ticket from the barrier and follow signs to Level 4, then please park your car in "Row B"
  • Here you will see our drivers who are based near the ticket pay machine. They will be in uniform and be expecting you
  • Please have your email booking confirmation ready, together with your return flight details

Terminal 3 Return Instructions

  • On your return, once you have collected your luggage and are about to clear
    Customs, please inform us by calling the number above. Proceed to make your way to the same place where you dropped your vehicle off (Short Stay Car Park, Level 4). Walk towards the Boots shop, follow signs to the Short Stay Car Park 3, at the end of Arrivals Hall area, take the lift to Level 1, cross the bridge to the carpark then please take the lift, where you will then arrive to the Short Stay Car Park, Level 4, where your vehicle will be all ready for you to collect in Row B.

Temporary Change: Terminal 4 Short Stay Car Park Currently Closed

Terminal 4 Pick-up
sat-nav postcode: TW6 3XL

From M4 (recommended): Exit at Junction 3 onto A312.
Follow Heathrow signs, join Southern Perimeter Road, then turn onto Scylla Road (entrance signposted on the right).
From M25: Exit at Junction 14 onto A3113 (Airport Way). Continue to Southern Perimeter Road, then left onto Scylla Road.

  • Please follow directions to the Park & Ride Long Stay car park on Scylla Road. Do NOT use Short Stay
  • Look for the "Park & Ride" or "Long Stay" signs Park in ZONE C & D - rows 4,5,6,7. Your driver will be waiting there.
  • Please have your email booking confirmation ready, together with your return flight details. Your driver (in uniform) expecting you in the pickup zone.
  • Shuttle Bus from Park & Ride to Terminal 4 (Free)
    • Every 10-15 minutes (04:00-23:30). Outside hours: on request.
    • Journey: 5-10 minutes (often quicker).
    • Drops off directly at Terminal 4 entrance doors.
    • Return: Exit Terminal 4 → Bus Stop 3 for shuttle back to car park.
    • Fully accessible with luggage space

Terminal 4 Return Instructions

  • Upon your return, once you have collected your luggage and are ready to board the shuttle bus, please notify us by calling the number listed above. To catch the shuttle back to the long-stay car park, exit the Arrivals Hall next to the WH Smith store and proceed directly to Bus Stop 3.

Terminal 5 drop off
sat-nav postcode: TW6 2GA

  • Please follow the signs for the "Short Stay car park", which is located on the right hand side of the ramp, as you take the exit for Terminal 5 from the roundabout.
  • On arrival at the Short Stay car park, please move to the left hand lane, following directions to "LEVEL 4".
  • Take a ticket from the barrier and make your way to Zones "R-S". Please park your car in these designated areas, sign posted as "Off Airport Meet & Greet"
  • Here you will see our drivers who are based near the ticket pay machine. They will be in uniform and be expecting you
  • Please have your email booking confirmation ready, together with your return flight details

Terminal 5 Return Instructions

  • On your return, once you have collected your luggage and are about to clear
    Customs, please inform us by calling the number above. Proceed to make your way to the same place where you dropped your vehicle off (Short Stay Car Park, Level 4). Exit the Arrivals Hall area, walk towards the left, where you will need to exit the building after Café Nero, in order to take the lifts in front of you, where you will need to select Level 4. You will then arrive at the Short Stay Car Park, Level 4, where your vehicle will be all ready for you to collect in either Row R or Row S.